Contact Us

If you want to know more about our outstanding SIP-based digital voice and video turn-key service, we would like to hear from you.

Our customer support team can be reached by phone or email 24 x 7 x 365 days a year.
+1-800-254-3109 (US and Canada)

If you need to report a problem with your XCast service, please open a ticket in our online portal 24x 7 x 365 days a year:

If you are interested in becoming an agent, please contact:
Michael Henderson

If you are interested in becoming a wholesaler or reseller of XCast products, please contact:
Richard Tew
+1-855-922-7813 Toll Free

Headquarters & Field Contacts

XCast Labs, Inc.
Corporate Headquarters
1880 Century Park East Suite 1415
Los Angeles, CA 90067

+1-310-861-4700 main
+1-800-254-3107 toll free US/CAN
+1-310-861-4800 fax

XCast Labs, Inc.
Engineering Office & Network Operations Center
191 Waukegan Road Suite 310
Northfield, IL 60093


XCast Labs, Inc.
Information Technology Office
1100 North 4th Street Suites 206 & 209
Fairfield, IA 52556


Subpoena Compliance and Law Enforcement Contact

If you are a member of law enforcement or other authorized entity, please send an email to

For assistance with a VERIFIED LAW ENFORCEMENT DECLARED EXIGENT MATTER, please contact the following individuals:

Stephen Nelson - Primary Contact

Eryn Sears - Alternate Contact