Contact Us

If you want to know more about our outstanding SIP-based digital voice and video turn-key service, we would like to hear from you.

Our customer support team can be reached by phone or email 24 x 7 x 365 days a year.
+1-800-254-3109 (US and Canada)
support@xcastlabs.com

If you need to report a problem with your XCast service, please open a ticket in our online portal 24x 7 x 365 days a year:
http://support.xcastlabs.com/home

If you are interested in becoming an agent, please contact:
Michael Henderson
+1-310-362-6050
mhenderson@xcastlabs.com

If you are interested in becoming a wholesaler or reseller of XCast products, please contact:
Richard Tew
ResellerSales@xcastlabs.com
+1-855-922-7813 Toll Free

Headquarters & Field Contacts

XCast Labs, Inc.
Corporate Headquarters
1880 Century Park East Suite 1415
Los Angeles, CA 90067

+1-310-861-4700 main
+1-800-254-3107 toll free US/CAN
+1-310-861-4800 fax
directions

XCast Labs, Inc.
Engineering Office & Network Operations Center
191 Waukegan Road Suite 310
Northfield, IL 60093

+1-847-716-5100
directions

XCast Labs, Inc.
Information Technology Office
1100 North 4th Street Suites 206 & 209
Fairfield, IA 52556

+1-310-861-4757
directions

Subpoena Compliance and Law Enforcement Contact

If you are a member of law enforcement or other authorized entity, please send an email to subpeona@xcastlabs.com.

For assistance with a VERIFIED LAW ENFORCEMENT DECLARED EXIGENT MATTER, please contact the following individuals:

Stephen Nelson - Primary Contact
+1-310-861-4770
snelson@xcastlabs.com

Eryn Sears - Alternate Contact
+1-310-362-6030
esears@xcastlabs.com